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Revivex

Cup Therapy

FAQs

General Information

  • Benefits include relaxation, improved circulation, skin hydration, relief from stiff joints and sore muscles, and aid in respiratory issues by helping clear congestion.

  • While generally safe, risks include dehydration, overheating, and the potential for worsening certain health conditions. Always consult a doctor before starting sauna therapy, especially if you have medical issues.

Usage

  • Limit sessions to 15-20 minutes at most, especially for beginners. Always listen to your body and exit if you feel lightheaded or uncomfortable.

  • Lightweight clothing or swimsuits are recommended, but you can also go in nude if privacy allows. Always sit on a towel for hygiene.

  • Yes, it's safe for most people, but it's important to stay hydrated and monitor how your body responds to daily sessions.

  • Consult with your healthcare provider before using an infrared sauna, especially if you have conditions like heart disease, high blood pressure, or are pregnant.

Safety

  • Stay hydrated, limit your time inside, don't use the sauna while under the influence of alcohol, and avoid if you're feeling ill.

  • Children should use an infrared sauna only under adult supervision and for shorter periods, as they may not regulate heat as effectively as adults.

  • Pregnant women should avoid using infrared saunas due to the risks associated with significantly elevated body temperature.

  • Exit the sauna immediately if you feel dizzy, nauseous, or uncomfortable. Drink water and cool down gradually.

Features and Maintenance

  • Clean the interior surfaces with a mild, non-toxic cleaner. Air out the sauna after use to prevent moisture buildup and inspect heaters and connections periodically for maintenance needs.

  • Typically, it uses about the same amount of electricity as a hairdryer. The exact usage depends on the size and model of the sauna.

  • At least a few feet around each side of the sauna for proper air circulation and access. The size of the sauna will determine the total space needed.

  • We offer financing plans through 3rd party lenders like Affirm and Afterpay. 

  • All of our models come with detailed instructions and can be assembled with common tools. 

  • It's recommended to add installation costs at checkout to not encounter any issues with your sauna during installation

Troubleshooting

  • Check the power source and connections. Ensure the thermostat is set correctly and inspect the heating elements for any damage. If the problem persists please reach out to us.

  • New saunas sometimes emit odors due to residual manufacturing oils and materials. These usually dissipate after a few uses. Regular cleaning can also help.

  • Ensure the control unit is properly connected and powered. If problems persist, please reach out to us

  • Benefits include relaxation, improved circulation, skin hydration, relief from stiff joints and sore muscles, and aid in respiratory issues by helping clear congestion.

  • While generally safe, risks include dehydration, overheating, and the potential for worsening certain health conditions. Always consult a doctor before starting sauna therapy, especially if you have medical issues.

  • Limit sessions to 15-20 minutes at most, especially for beginners. Always listen to your body and exit if you feel lightheaded or uncomfortable.

  • Lightweight clothing or swimsuits are recommended, but you can also go in nude if privacy allows. Always sit on a towel for hygiene.

  • Yes, it's safe for most people, but it's important to stay hydrated and monitor how your body responds to daily sessions.

  • Consult with your healthcare provider before using an infrared sauna, especially if you have conditions like heart disease, high blood pressure, or are pregnant.

  • Stay hydrated, limit your time inside, don't use the sauna while under the influence of alcohol, and avoid if you're feeling ill.

  • Children should use an infrared sauna only under adult supervision and for shorter periods, as they may not regulate heat as effectively as adults.

  • Pregnant women should avoid using infrared saunas due to the risks associated with significantly elevated body temperature.

  • Exit the sauna immediately if you feel dizzy, nauseous, or uncomfortable. Drink water and cool down gradually.

  • Clean the interior surfaces with a mild, non-toxic cleaner. Air out the sauna after use to prevent moisture buildup and inspect heaters and connections periodically for maintenance needs.

  • Typically, it uses about the same amount of electricity as a hairdryer. The exact usage depends on the size and model of the sauna.

  • At least a few feet around each side of the sauna for proper air circulation and access. The size of the sauna will determine the total space needed.

  • We offer financing plans through 3rd party lenders like Affirm and Afterpay. 

  • All of our models come with detailed instructions and can be assembled with common tools. 

  • It's recommended to add installation costs at checkout to not encounter any issues with your sauna during installation

  • We offer financing plans through 3rd party lenders like Affirm and Afterpay. 

  • All of our models come with detailed instructions and can be assembled with common tools. 

  • It's recommended to add installation costs at checkout to not encounter any issues with your sauna during installation

  • Clean the interior surfaces with a mild, non-toxic cleaner. Air out the sauna after use to prevent moisture buildup and inspect heaters and connections periodically for maintenance needs.

  • Typically, it uses about the same amount of electricity as a hairdryer. The exact usage depends on the size and model of the sauna.

  • At least a few feet around each side of the sauna for proper air circulation and access. The size of the sauna will determine the total space needed.

  • Check the power source and connections. Ensure the thermostat is set correctly and inspect the heating elements for any damage. If the problem persists please reach out to us.

  • New saunas sometimes emit odors due to residual manufacturing oils and materials. These usually dissipate after a few uses. Regular cleaning can also help.

  • Ensure the control unit is properly connected and powered. If problems persist, please reach out to us

  • The recommended duration for a cold plunge is typically between 1 to 5 minutes. Beginners should start with shorter durations and gradually increase their time as they become more accustomed to the cold.

  • Frequency can vary depending on individual goals and tolerance. Generally, 2-3 times per week is a good starting point. Some people may benefit from daily cold plunges.

  • The ideal temperature for a cold plunge is typically between 50-59°F (10-15°C). However, some people may prefer slightly warmer or colder temperatures based on their comfort and tolerance.

  • The recommended duration for a cold plunge is typically between 1 to 5 minutes. Beginners should start with shorter durations and gradually increase their time as they become more accustomed to the cold.

  • Frequency can vary depending on individual goals and tolerance. Generally, 2-3 times per week is a good starting point. Some people may benefit from daily cold plunges.

  • The ideal temperature for a cold plunge is typically between 50-59°F (10-15°C). However, some people may prefer slightly warmer or colder temperatures based on their comfort and tolerance.

  • Yes, there are some risks, including: Hypothermia if staying too long in cold water, Shock or fainting for individuals with cardiovascular issues, Exacerbation of certain medical conditions, Discomfort or pain from the cold

  • Individuals with certain medical conditions should consult a healthcare provider before trying cold plunges. These conditions include: Cardiovascular diseases, Raynaud’s disease, Cold urticaria, Severe respiratory issues, Hypothyroidism

  • Preparation steps include: Gradually acclimate to cold water through shorter exposure, Stay hydrated and avoid heavy meals beforehand, Warm up your body with light exercises, Have a warm towel or blanket ready for post-plunge

  • Exit the cold plunge immediately if you feel dizzy, nauseous, or uncomfortable.

  • After a cold plunge, it’s important to:vWarm up gradually, either through warm clothing, blankets, or a warm shower, Hydrate with water or a warm beverage, Perform light exercises to help restore normal body temperature, Rest if you feel fatigued

  • We offer financing plans through 3rd party lenders like Affirm and Afterpay. 

  • All of our models come with detailed instructions and can be assembled with common tools. 

  • It's recommended to add installation costs at checkout to not encounter any issues with your sauna during installation

  • To keep the cold plunge clean, regularly change the water, use appropriate cleaning agents to prevent algae and bacteria build-up, and change the water filter every 3-6 months. Ensure the tub is covered when not in use to prevent debris from entering.

  • The frequency of changing the water depends on usage and maintenance routines. Typically, changing the water every 1-2 weeks is recommended for regular users. If the tub is used less frequently, changing the water once a month may suffice.

  • Best practices include: Regularly cleaning the tub and changing the water, Checking and maintaining the water filter, Inspecting the tub for any damage or leaks, Ensuring the temperature control system is functioning correctly, Keeping the tub covered when not in use

  • Check the power source and connections. If everything looks good then try to reboot the plunge by unplugging and replugging it to the power. If the problem persists please reach out to us.

  • Ensure the control unit is properly connected and powered. If problems persist, please reach out to us

  • Red Light Therapy is a process of emitting light wavelengths through the skin to stimulate your body's natural healing and regeneration processes.

  • red light is a non-invasive treatment that uses low levels of red or near-infrared light to enhance cellular function and promote healing and tissue repair. The mitochondria in cells absorb the light, which is thought to stimulate the production of adenosine triphosphate (ATP), the energy currency of the cell, and to reduce oxidative stress and inflammation.

  • The bag uses light wavelengths of 660 nm (visible red light) and 850 nm (non-visible near-infrared light), known for their therapeutic effects.

  • Red light therapy has been studied for its potential benefits in various conditions, including: Wound healing, Pain relief, Skin conditions, Cognitive function, Increased collagen production, Muscle repair and recovery, Improved mood and energy levels, Increased blood circulation 

  • For maximizing cellular health, use it daily or at least five times a week. For pain relief from strains and aches, three treatments per day are suggested.

  • Eyewear is optional. The red light may appear very bright, so closing your eyes or wearing sunglasses is recommended. Consult your healthcare provider if you have concerns.

  • Yes, you can wear clothes or be nude. The specific area of the body being treated should be fully exposed and not covered by clothing.

  • A maximum of 10-20 minutes per session is recommended.

  • While clinical studies have shown light therapy to be safe, it is recommended to consult a doctor before using red light therapy on children.

  • Consult your healthcare provider if you are using photosensitizing medications such as Retin A, Digoxin, or Tetracycline before using red light therapy.

  • Do not stare directly at the emitter, protect your eyes from visible and infrared radiation, adhere to specified cycle times, and ensure children are supervised to prevent them from playing with the appliance.

  • Power off and unplug the device before cleaning. Use a microfiber rag with water to clean the body, avoiding moisture around vent openings, LED openings, and any input or output openings. Do not use chemical cleaning agents.

  • Store the device and accessories in a clean, dry location at a temperature of 0°C ~ 40°C (32°F ~ 104°F) and humidity less than 50%. Roll up the device carefully when not in use.

  • The human eye cannot see wavelengths of light beyond 760 nm. The near-infrared LEDs use a wavelength of 850 nm, which is not visible to the naked eye.

  • Ensure the control unit is properly connected and powered. If problems persist, please reach out to us

  • Electric Cup Therapy involves using suction cups that apply negative pressure to the skin, promoting blood flow, relieving muscle tension, and stimulating the immune system.

  • The device creates suction on the skin, which improves circulation, reduces muscle tension, and promotes the body's natural healing processes.

  • Benefits include boosting the immune system, alleviating stagnation, balancing forces within the body, relieving pain, relaxing muscles, aiding lymphatic drainage, detoxifying the body, combating fatigue, improving circulation, promoting cell repair, enhancing fascia health, and supporting digestive health.

  • The device comes with a one-year warranty starting from the date on the product invoice. The warranty covers defects in materials or design but does not cover damage caused by misuse, unauthorized disassembly, or use of non-official accessories.

  • Do not use the device on any body part more than three times a day, with each session lasting no more than 12 to 20 minutes, depending on the mode.

  • No, the device can be used on various parts of the body, not just acupoints.

  • you can use essential oils for better results. It can be used with or without essential oils.

  • It is recommended not to shower immediately after cupping as your skin is sensitive and prone to capillary rupture, especially with cold water. Wait at least 2 hours before taking a shower.

  • Different modes have different default working times. Mode 1, 2 and 3: 12 minutes; Mode 4 and 5: 20 minutes

  • Do not use if you have medical implants (e.g., cardiac pacemakers), life-sustaining medical electronic devices, or other medical electronic equipment. Avoid use during pregnancy or menstruation, and if you have severe heart disease, poor coagulation, severe skin allergies, or infectious diseases. Always consult your healthcare provider before use if you have any concerns.

  • If discomfort occurs, stop using the device and inform your healthcare provider

  • Do not apply to wounds, scars, or areas near the heart. Ensure the plastic cup is evenly attached to the skin. Avoid using the device on the same body part for too long. Do not compress internal organs with the device. Avoid using a chipped or damaged plastic cup. Do not use for medical treatments without consultation. Keep out of reach of children.

  • Power off the device before cleaning. Clean the machine body with a dry non-woven cloth. Do not use liquids such as water directly on the machine body. Store the product in a safe, dry place.

  • Regularly inspect and replace the filter cotton based on the frequency of use. Twist the plastic cup off, replace the cotton with a new one, and put the cup back.

  • Store the device in a clean, dry location away from direct sunlight, high temperatures, high humidity, water, strong electromagnetic fields, or explosive materials.

  • The cupping jar might be loose. Tightening it should resolve the issue.

  • Ensure the Type-C port is dry and clean. The charging time is approximately 4 hours for the main body and 2 hours for the electric cups. If the issue persists, contact the manufacturer for support.

  • Electric Cup Therapy involves using suction cups that apply negative pressure to the skin, promoting blood flow, relieving muscle tension, and stimulating the immune system.

  • The device creates suction on the skin, which improves circulation, reduces muscle tension, and promotes the body's natural healing processes.

  • Benefits include boosting the immune system, alleviating stagnation, balancing forces within the body, relieving pain, relaxing muscles, aiding lymphatic drainage, detoxifying the body, combating fatigue, improving circulation, promoting cell repair, enhancing fascia health, and supporting digestive health.

  • The device comes with a one-year warranty starting from the date on the product invoice. The warranty covers defects in materials or design but does not cover damage caused by misuse, unauthorized disassembly, or use of non-official accessories.

General Information

Usage

  • Do not use the device on any body part more than three times a day, with each session lasting no more than 12 to 20 minutes, depending on the mode.

  • No, the device can be used on various parts of the body, not just acupoints.

  • you can use essential oils for better results. It can be used with or without essential oils.

  • It is recommended not to shower immediately after cupping as your skin is sensitive and prone to capillary rupture, especially with cold water. Wait at least 2 hours before taking a shower.

  • Different modes have different default working times. Mode 1, 2 and 3: 12 minutes; Mode 4 and 5: 20 minutes

Safety

  • Do not use if you have medical implants (e.g., cardiac pacemakers), life-sustaining medical electronic devices, or other medical electronic equipment. Avoid use during pregnancy or menstruation, and if you have severe heart disease, poor coagulation, severe skin allergies, or infectious diseases. Always consult your healthcare provider before use if you have any concerns.

  • If discomfort occurs, stop using the device and inform your healthcare provider

  • Do not apply to wounds, scars, or areas near the heart. Ensure the plastic cup is evenly attached to the skin. Avoid using the device on the same body part for too long. Do not compress internal organs with the device. Avoid using a chipped or damaged plastic cup. Do not use for medical treatments without consultation. Keep out of reach of children.

Features and Maintenance

  • Power off the device before cleaning. Clean the machine body with a dry non-woven cloth. Do not use liquids such as water directly on the machine body. Store the product in a safe, dry place.

  • Regularly inspect and replace the filter cotton based on the frequency of use. Twist the plastic cup off, replace the cotton with a new one, and put the cup back.

  • Store the device in a clean, dry location away from direct sunlight, high temperatures, high humidity, water, strong electromagnetic fields, or explosive materials.

Troubleshooting

  • The cupping jar might be loose. Tightening it should resolve the issue.

  • Ensure the Type-C port is dry and clean. The charging time is approximately 4 hours for the main body and 2 hours for the electric cups. If the issue persists, contact the manufacturer for support.

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